Overwatch
Operational signals with clear routing and follow-up.
Overwatch turns cross-app activity into clear, owned work. Create rules, route by site/role/severity, and track acknowledgments and closure. Built for operational visibility—not life-safety mass notification. Overwatch gives insite into the Ecosystem from one central place.
Event rules that route
Define who gets notified and when. Target by tenant, site, role, severity, category, or tag to eliminate alert noise.
- Tenant/site/role/severity filters
- Category & tag targeting
- Email & Slack notifications
- Quiet hours & time windows
Ownership, on-call & handoff
Assign a clear owner or integrate with your on-call rotation. Track acknowledgment, handoffs, and resolution notes.
- Owner assignment & reminders
- On-call rotation friendly
- Acknowledgment tracking
- Handoff & resolution notes
Dashboards that drive closure
See what’s open, due, or stuck. Spot recurring themes by site or category to prioritize fixes that prevent repeats.
- Open vs. resolved trends
- Due soon & SLA views
- Themes & repeat patterns
- Per-site & per-team rollups
Audit-ready and configurable
Export activity trails with timestamps, owners, and outcomes. Apply retention settings that match your policy.
- CSV/PDF exports
- Retention windows
- Action & comment history
- Role-based access controls
Works across the Nest2App ecosystem
Pull signals from SnapSafe (hazards), TourMate (inspections), and CrocEDU (training). One place to see and route follow-ups.
- SnapSafe hazard alerts
- TourMate inspection findings
- CrocEDU due/overdue nudges
- Unified routing rules
Built for operations (not mass notification)
Use Overwatch to manage operational work. For life-safety mass notification, continue using your dedicated provider.
- Operational alerts only
- Configurable severity levels
- Owner accountability
- Noise-reduction by design
Safety follow-ups
Route high-priority hazards to accountable owners with SLAs and reminders.
Maintenance visibility
Surface pending tasks, blockers, and repeat failures across sites.
Training reminders
Automate nudges for overdue lessons and certifications with audit trails.
Inspection close-outs
Ensure TourMate findings move from discovery to documented resolution.
FAQ
Is this a mass-notification system?
No. Overwatch is for operational alerts and follow-up, not life-safety mass notification.
Can I notify Slack and email?
Yes. You can send alerts through Slack and email, with owner-aware routing and quiet hours.
Do you track acknowledgments?
Yes. Overwatch records ownership, acknowledgments, handoffs, and closure notes for auditability.
Does it work across multiple sites?
Yes. Target rules by tenant, site, role, severity, and category to keep alerts relevant.
Turn noise into actionable insight
Overwatch centralizes alerts, assigns clear ownership, and tracks resolution—so critical signals never get lost.